Last Updated: 02/28/24

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‍1. Service Scope & Client Responsibilities.
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Gravien-OS provides execution intelligence systems designed to structure and optimize financial execution for businesses. It is not an accounting service, legal advisory, or investment firm.
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Clients are responsible for providing accurate financial and operational data. Gravien-OS is not liable for execution errors, financial miscalculations, or inefficiencies caused by inaccurate, incomplete, or outdated client data.

Additionally, clients acknowledge that failure to implement structured recommendations may impact execution results, for which Gravien-OS holds no liability. Gravien-OS does not manage client finances, handle accounting, or provide tax/legal compliance services.

2. Payment Terms & Refund Policy.
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Execution Audit:
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• The Execution Audit is designed to identify inefficiencies that cost at least 10X the audit fee in execution drag savings per year. If Gravien-OS cannot find qualifying inefficiencies, the audit fee will be refunded in full—no questions asked.
• Even if inefficiencies fall below this threshold, the client will still receive a full breakdown of findings and structured insights at no additional cost.
• Gravien-OS determines what qualifies under the 10X guarantee based on structured execution principles. This ensures that only genuine, actionable inefficiencies are considered, maintaining a fair and transparent process.

Refund Process:
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• If a refund is triggered, Gravien-OS will notify the client and automatically process the refund within 5 business days unless the client chooses to proceed.
• Refunds will be issued only to the original payment method.
• No action is required from the client—refunds are handled entirely by Gravien-OS unless the client confirms they wish to continue.
• If the client proceeds with a structured execution package, the audit fee will be credited toward the total cost.

Once the refund is processed, the Execution Audit report and its findings will be revoked, and the client will no longer have access to Gravien-OS execution structuring, unless a new engagement process begins.
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Structured Execution Packages:
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• Payments are final upon purchase. Once a package is confirmed, our team immediately begins executing the roadmap delivered in the Execution Audit.
• No refunds will be issued at any stage, as execution starts instantly and involves direct operational structuring tailored to the client’s business.‍‍

‍3. Intellectual Property & Use of Gravien-OS Execution Framework.

All execution models, frameworks, methodologies, and structured financial strategies provided by Gravien-OS remain the sole intellectual property of Gravien-OS.

Clients are granted a non-exclusive, non-transferable license to use them strictly for their own business operations. Clients may not:
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• Resell, modify, distribute, reverse-engineer, or replicate Gravien-OS frameworks for any third-party use.
• Use Gravien-OS execution methodologies to build competing services, consulting offers, or SaaS products.

Any attempt to repurpose, commercialize, or redistribute Gravien-OS execution intelligence outside of direct business operations will result in legal action and immediate termination of service.

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4. Confidentiality, Data Handling & Execution Visibility.

Financial information is used strictly for execution structuring. Gravien-OS will not sell or share client data with third parties for marketing or external purposes.

However, client execution data may be processed through necessary third-party tools, such as financial dashboards, CRMs, or automation software.

Investor Portal Transparency Clause:
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• Gravien-OS does not disclose private financial records but may showcase structured execution achievements to verified investors.
• Clients acknowledge that investor visibility is a core component of Gravien-OS’s execution system and may be updated as Gravien-OS expands.
• Gravien-OS retains full discretion over which companies are displayed, how data is structured, and the investor access criteria.

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5. Limitation of Liability.

Gravien-OS structures execution intelligence but does not guarantee specific financial outcomes, revenue increases, or business success.
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Clients acknowledge that execution effectiveness depends on multiple external factors, including but not limited to:
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• Their own adherence to structured processes.
• Market conditions, competition, and external economic factors.
• The accuracy of the data they provide for execution structuring.
• Third-party tools, integrations, or service providers outside of Gravien-OS’s control.

Gravien-OS is not responsible for financial losses, revenue fluctuations, or any claimed missed opportunities resulting from execution structuring.
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By engaging with Gravien-OS, clients accept that execution structuring is a tool for operational efficiency, not a guaranteed path to profitability.

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6. Governing Law & Dispute Resolution.

All disputes must first be resolved through structured arbitration. If further legal action is required, jurisdiction will be determined by Gravien-OS’s chosen legal entity at the time of the dispute.
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By engaging with Gravien-OS, the client explicitly agrees that the governing law and jurisdiction of legal matters will follow the legal entity designated by Gravien-OS, which may change as the business structure evolves.

Legal Flexibility Clause:
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Gravien-OS reserves the right to update its official registration jurisdiction without requiring additional client consent. Any legal disputes will be handled in accordance with the jurisdiction active at the time of arbitration or legal proceedings.

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7. Modifications to Terms.

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Gravien-OS reserves the right to update these Terms & Conditions as services expand. Clients will be notified of any changes that materially affect their agreements via email to their registered account and a public notice on the Gravien-OS website. Continued use of Gravien-OS services after notification constitutes acceptance of the updated terms.
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Additionally, Gravien-OS retains the right to refine execution structuring, investor visibility, and internal frameworks without requiring individual client consent. Clients acknowledge that Gravien-OS may adapt its systems for scalability, efficiency, or compliance purposes.